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Newswire

More Firms Waking Up to Customer-Employee Experience Link

Published: Nov 12, 2018

After nearly 11 years promoting the importance of linking customer and employee engagement, the Enterprise Engagement Alliance is finding more examples of organizations, from Adobe to sports apparel manufacturer Shefit, recognizing the importance of employees in delivering the customer experience. ... [ read more ]

Enterprise Engagement in Action: ISO 10018 Certification Preparation, October 3-4 2018 | University of Texas (Event Concluded)

Published: May 23, 2018

ICEE Course on Enterprise Engagement, ISO 10018 Hosted by University of Texas at Arlington’s Division for Enterprise Development A 1½ day intensive course on Enterprise Engagement and ISO 10018 Certification will provide the definition, economics and framework, as well as train professionals on Annex SL standards and prepare management for ISO 10018 Quality People Management certification. ... [ read more ]



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